Help

How can we help?

Most questions are answered in the panel's in-app tour. For everything else, we are one email away.

Get in touch

Email support

support@codifya.com — Mon–Sat, 09:00–20:00 (TRT). Average first response: under 2 hours.

WhatsApp business

+90 555 000 0000 — for urgent service incidents on Friday/Saturday evenings.

Status page

status.codifya.com — see live uptime for the API, panel, and customer menu flow.

Quick guides (coming soon)

Setting up your first menu

Categories, products, prices, allergens — get a working menu in 10 minutes.

Printing QR codes for tables

Print-ready QR sheets from the Tables → Print screen.

Real-time orders & kitchen flow

Status transitions, kitchen display, and waiter notifications.

Cannot find what you need? Email support@codifya.com — a real person reads every message.